Client Management

Course Summary

Good client management can make or break a coach’s practice. In this course you will learn the essentials of client management as well as strategies for dealing with challenging clients.
You will learn the three stages to the client contact, or the “agreement” you have with a coaching client.

You will learn:

  • how to set up client expectations
  • how to measure and receive feedback from clients
  • how to establish a coaching agreement
  • how to manage difficult or challenging clients